This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from IVA Fine Jewellery (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device or computer that often include an anonymous unique identifier.
• Log Files – Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags & Pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information, email address, and phone number. However, we do not store your credit card or payment details on our servers. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to:

• Process and fulfill orders placed through the Site
• Arrange shipping and provide invoices/order confirmations
• Communicate with you regarding your orders or inquiries
• Screen orders for potential risk or fraud
• Provide you with information, promotional offers, or marketing communications related to our products and services, in line with your preferences

We use the Device Information we collect to:

• Help screen for potential risk and fraud
• Improve and optimize our website experience
• Generate analytics about customer browsing behavior and interaction with the Site
• Measure the effectiveness of marketing and advertising campaigns
  
  

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third-party service providers to help us operate our business and provide services to you, including payment processing, shipping, analytics, and marketing support.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our legal rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to your interests.

You can opt out of targeted advertising through your browser settings or advertising platform preferences.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and usage practices when we receive a “Do Not Track” signal from your browser.

DATA RETENTION

When you place an order through the Site, we maintain your Order Information for our records unless and until you request deletion of this information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory updates.

CONTACT US

For more information about our privacy practices, or if you have questions, concerns, or complaints, please contact us at:

IVA Fine Jewellery
Email: support@ivajewellery.com