Frequently Asked Questions
IVA Fine Jewellery offers elegant and timeless jewellery crafted with premium-quality materials, modern craftsmanship, and luxurious finishing. Our collections are designed for women who love sophistication, everyday elegance, and statement pieces.
Our jewellery is crafted using high-quality 925 sterling silver, premium gemstones, cubic zirconia, and luxurious gold plating to ensure durability, shine, and long-lasting beauty.
Yes, our jewellery is skin-friendly and designed to be safe for sensitive skin. We use high-quality materials and premium finishing for maximum comfort.
Yes, all our jewellery is quality checked and crafted with certified materials to ensure authenticity and premium standards.
To maintain the shine and beauty of your jewellery:
Yes, Cash on Delivery is available on selected orders and locations across India.
Orders are usually processed within 1–3 business days and delivered within 5–7 business days depending on your location.
Yes, we offer free shipping on prepaid orders across India.
Yes, we offer easy returns and exchanges within the specified return period, provided the product is unused and in original packaging.
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment in real time.
Yes, we offer customization options for selected designs. You can contact our support team for personalized jewellery requests.
Absolutely. Our jewellery comes in premium packaging, making it perfect for birthdays, anniversaries, weddings, festivals, and special occasions.
Gold plating may naturally fade with regular use over time. Proper care and storage will help maintain its shine and longevity.
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Yes, we frequently launch new collections inspired by modern trends, timeless elegance, and contemporary luxury styles.